PRIVACY

At FSM Toolbox, we are dedicated to creating a safe and enjoyable browsing experience for our users. Your privacy is of utmost concern to us, which is why we have detailed our policies concerning your data below.

When using the FSM Toolbox, we may collect personal information you provide to us when creating an account as well as data collected by cookies.

We may use your e-mail address to send you information about products or services that are the same as or similar to the FSM Toolbox. We will do so only if you have indicated that you do not object to being contacted for these purposes. At any stage you have the right to ask us to stop using your personal data for direct marketing purposes by sending an e-mail with the header 'opt-out' to contact@fsmtoolbox.com.

WHAT WE COLLECT

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

Cookies are small bits of data we store on the device you use to access our services so we can recognize repeat users. Each cookie expires after a certain period of time, depending on what we use it for. We use cookies and similar technologies for several reasons:

  • TO GATHER METRICS ABOUT YOUR SURVEY EXPERIENCE.

    For example, we will collect data about the number of clicks it took respondents to complete an assessment/survey, whether they left and returned to a survey, whether they skipped parts of a survey and how long it took to complete the survey and other details about the survey taking. However, this information is collated and kept at an aggregated and anonymized level only.

  • TO MAKE OUR SITE EASIER TO USE.

    If you use the “remember me” feature when you sign into your account, we will store your username in a cookie to make it quicker for you to sign in whenever you return to the FSM Toolbox.

  • FOR SECURITY REASONS.

    We use cookies to authenticate your identity and confirm whether you are currently logged into FSM Toolbox or determine if an incident impacts you.

  • TO PROVIDE YOU WITH PERSONALIZED CONTENT.

    We store user preferences, your default language, device and browser information, your profile information. This includes the level of usage and the web-pages on our site which you visit. We use this to identify you across devices and personalize the content you see.

  • TO IMPROVE OUR SERVICES.

    We use cookies to measure your usage of our websites and track referral data, as well as to occasionally display different versions of content to you. This information helps us to develop and improve our services (it helps us focus on the parts of the service you are most interested in) and optimizes the content we display to you (which may include marketing content).

  • Google Analytics.

    In addition to the above, we have implemented on our websites and other services certain Google Analytics features that support Display Advertising, including re-targeting. Visitors to our websites may opt out of certain types of Google Analytics tracking, customize the Google Display Network ads by using the Google Ad Preferences Manager and learn more about how Google serves ads by viewing its Customer Ads Help Center. If you do not wish to participate in Google Analytics, you may also download the Google Analytics opt-out browser add-on.

You can choose to remove or disable cookies via your browser settings.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

WHAT ARE COOKIES?

Cookies are very small text files that are stored on your device’s hard drive when you visit websites. We use first-party cookies and third-party cookies for the main purposes of; web functionality, web statistics and advertising.

Some cookies are vital in order for the website to function properly. The cookies keep track of your settings and make your browsing experience more convenient by e.g. recognizing your device and remembering your preferences and settings. Cookies are also used to collect usage data such as duration of session, pages viewed, if a transaction was made or demographic data such as origin, gender and age. This information is used for analytical purposes and enables us to create the best experience for you. The cookies we use do not collect any information that can be used to track or identify individuals.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. Such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

Your personal data will be used to provide relevnt information, goods and services offered through our website to you. If you sign up to our newsletter, we may use your email address to send you information about our products and services. You can ask us, at any stage, to stop using your personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by sending us an e-mail with the header 'opt-out' to contact@fsmtoolbox.com.

No personal information will be passed forward, traded or published beyond our organization and our trusted partners.

You have the right to request access to your data and if anything is incorrect you can change or remove it. You can disable any already stored cookies on your computer by changing your browser settings for cookies. You can also use opt-out programs such as the Google Analytics opt-out browser add-on in order to prevent cookies from being used. Please note that these settings may stop our website from functioning properly.

Updates

Our Privacy Policy may change from time to time, so please ensure you regularly visit this page for updates.